Membership Coordinator

Location: Remote USA; East Coast Preferred

Job Type: Full-Time

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About NGO-ISAC

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NGO-ISAC is a pioneering organization focused on enhancing the cybersecurity posture of non-governmental organizations worldwide but aimed primarily at US based NGOs. We provide a community for the sharing of threat intelligence, best practices, and collaborative defense strategies against cyber threats. Our mission is to create a secure digital environment that enables NGOs to focus on their critical humanitarian, environmental, and social missions without the risk of cyber disruption.

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The Role

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We are looking for a proactive and detail-oriented Membership Coordinator to join our team. This pivotal role involves managing our member relations, coordinating membership activities, and supporting the CEO with special projects and administrative tasks. The ideal candidate will be a self-starter with excellent organizational and communication skills, capable of working independently and as part of a team to drive NGO-ISAC's mission forward.

 

Responsibilities

• Serve as the primary point of contact for NGO-ISAC members, ensuring a high level of member satisfaction and engagement.

• Coordinate membership recruitment and retention efforts, including processing memberships, maintaining member databases, and conducting outreach campaigns.

• Organize and support events and meetings, including webinars, workshops, and conferences, both virtual and in-person.

• Assist with the development and dissemination of member communications, such as newsletters, bulletins, and updates.

• Support the CEO and other senior leadership with special projects, research, and administrative tasks to advance NGO-ISAC's strategic objectives.

• Facilitate collaboration between member organizations, fostering a vibrant community focused on cybersecurity resilience.

• Prepare reports and presentations on membership trends, activities, and feedback to inform strategic decision-making.

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Qualifications

• Bachelor's degree in business administration, communications, or a related field. Relevant professional certifications are desirable. 4 years experience in related work can substitute for a degree.

• Minimum of 2 years of experience in membership coordination, community management, or a similar role, preferably within a nonprofit or association setting.

• Strong organizational and project management skills, with the ability to manage multiple tasks and deadlines effectively.

• Excellent verbal and written communication skills, with a flair for engaging diverse audiences.

• Proficiency in using CRM software, membership management systems, and standard office productivity tools.

• Ability to work independently and as part of a team, with a proactive and positive attitude.

• Experience supporting senior executives and managing confidential information is a plus.

 

We Offer

• A role on the ground level of building an important organization for civil society, protecting NGOs from cyber threats, with a direct impact on their global missions.

• A collaborative and supportive work environment, with a focus on professional growth and development.

• Competitive salary and benefits package.

• Opportunities for training and advancement in the field of cybersecurity.

 

While the exact travel requirements are going to be reflective of organization initiatives, fundraising needs, events, and other needs of NGO-ISAC, it should be assumed that anyone in this position is able to travel at least monthly.

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NGO-ISAC is an equal-opportunity employer who values diversity and hires for talent, passion, and compassion. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization.